Consolidates one-row-per-comment into one-row-per-ticket, strips boilerplate. Runs entirely in your browser — no data leaves your machine.
Drop your Salesforce CSV here
or click to browse · .csv files only
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Zendesk Era Cutoff
Zendesk used before:
Pre-cutoff: Zendesk format (===USER===, ===FORM===) Post-cutoff: Salesforce email format (Email Type, Body Preview)
What this tool does: Your Salesforce export has one row per comment (often 10–20 rows per ticket). This tool groups all comments for each ticket into a single row, strips boilerplate (Zendesk headers, USER/FORM blocks, image links, severity templates, quoted chains, meeting URLs), and deduplicates repeated content. Expected reduction: 40–50%.