Kamino Sentinels

Community Survey Report

Feedback Council responses · March 2026

Programme ideas ranked by respondent mentions

Education is the biggest gap

The single strongest signal across all responses. Nearly every respondent identified a lack of learning resources as a barrier - for themselves or for new users.

What they said

"There's great product info for beginners and alpha for whales, but a gap for people who want to level up without feeling overwhelmed"
micr04077
"Kamino used to have heaps of learning resources but they have gone away"
Andrew
"The products are not easy to understand (especially nuance in risk, illiquidity premiums), the UX is overwhelming"
Zolts

What they want

  • A "Kamino Academy" with searchable guides, video tutorials, team-reviewed case studies, and interactive tools like borrow/lend simulators and IL calculators micr04077
  • Deep-dive technical sessions with developers about risk management and vault strategies sashgmi
  • A community-driven "strategy library" where experienced users share and explain custom positions with risk/reward analysis sashgmi
  • Quiz-based learn-and-earn programme gluke0
  • Simplified "lite mode" or step-by-step interactive tutorials sashgmi, giancarloangulo
  • Better real-world analogies to explain DeFi concepts micr04077
Education content is the highest-leverage investment. Multiple respondents independently converged on the same idea - a structured educational hub. This is a clear mandate.

The community lacks identity and purpose

Respondents described a community that functions but doesn't inspire. There's no shared mission, no rallying point, and no emotional connection to the protocol.

What they said

"There is no sense of a broader mission, objective or 'end game scenario' that the community can possibly aspire towards. It definitely feels at times the team is perceived as being a faceless corporation"
Zolts
"A cult-like passionate army that are actively engaged... We have 'Kamino warriors' but no real community branding or mascot to rally behind. Tribal psychology is an adhesive which bonds and unites"
Derrp
"The further disconnect and alienation of crypto natives is worsened" by the push towards RWA and institutions
Zolts

Communities they admire

Pyth
Active community, cultish identity, community-created mascots, engagement reward systems, layered hierarchy, grants programmes
cited by Derrp
Sanctum
Constant new features, governance forum as a "melting pot of ideas"
cited by Andrew
DeFi Dojo
Weekly updates with short DeFi recaps
cited by zlatan0209
The protocol has product-market fit but not community-market fit. People use Kamino; they don't belong to Kamino. Identity-building (branding, mascots, shared narrative) is low-cost and high-impact.

Governance and token utility would drive engagement

A recurring theme: give KMNO holders a reason to participate beyond yield.

"Regular KMNO votes. Voting keeps people engaged. You should be able to vote a staked position"
Andrew
"Some immediate token utility that has social value. Does not have to be another financial ponzi-esque game... just something small to make it feel fun and closed loop"
Zolts
"A structured DAO... a hybrid model: community voice for ecosystem growth, but expert-led risk management"
sashgmi
Respondents aren't asking for full on-chain governance. They want to feel heard and to see their input translate into outcomes. Lightweight voting mechanisms (even non-binding polls on community direction) would go a long way.

Disengagement drivers are fixable

Most respondents haven't disengaged significantly, but the issues raised are worth addressing.

Disengagement responses

Active friction

  • Scammers in Discord - fake accounts bombard users who post issues
  • Aggressive/defensive tone from team, mods, and members who assume worst intentions
  • Aggressive bot protection kicking legitimate users
  • Activity shifted to X, Discord feels less active

Passive friction

  • No clear communication when incentives end - requires asking Discord, then internal escalation
  • Confusing terminology: "Borrow" is where you lend, "Lend" is not where you use collateral
The scammer problem and tone issues are the most urgent. Scammers erode trust; defensive tone discourages the exact feedback this programme is trying to encourage.

Onboarding is broken

New users struggle to understand Kamino's product suite. The products are powerful but intimidating.

What new users struggle with most

What would help

  • Simplified site mode / lite mode sashgmi, giancarloangulo
  • Step-by-step interactive tutorials sashgmi
  • A small Kamino-specific chatbot/LLM helpdesk Zolts
  • Mobile app zlatan0209
  • Real-world analogies that map DeFi to familiar concepts micr04077
The product has outgrown its documentation. A structured onboarding path - whether through a "Kamino Academy", interactive tutorials, or an AI helpdesk - is critical for converting new users into retained users.

Recommended priorities

Based on frequency of mention, feasibility, and alignment with the Sentinels programme.

Immediate — can start now
Kamino Academy pilot — Start with a structured guide series covering the product suite from basic to advanced. The single highest-signal request.
Community tone audit — Address the defensive communication pattern. Brief mods and team on assuming good intent.
Incentive status transparency — Automate or publish a simple page showing which incentives are active/ended.
Short-term — next 4-6 weeks
Regular AMAs with developers — Technical deep-dives on risk management, vault strategies, and new features. Low effort, high engagement.
Community identity project — Let the Sentinels co-create branding elements (mascot, visual identity). Builds ownership and attachment.
Lightweight governance polls — Non-binding community votes on programme priorities, feature requests, or content direction.
Medium-term — next quarter
Strategy library — User-contributed vault strategies with risk/reward breakdowns, reviewed by the community.
Learn-and-earn programme — Quiz-based system where users earn small KMNO rewards for completing educational modules.
Interactive tools — Borrow/lend simulators, IL calculators, portfolio backtesting.