First orders come with quiet questions. Did it go through? When does it ship? What if the fit is wrong? Every step, in order, before you ever need to ask.
A confirmation lands within minutes: what you bought, what you paid, where it is going. No email means no order - check spam, then write to us.
Your piece is checked, folded, and packed [in recycled tissue]. If anything looks wrong on our end, we tell you before it ships - not after.
A tracking link that actually tracks. [Carrier and typical transit times by region] - stated plainly, no "arriving soon" vagueness.
[Packed to travel flat - hang it when it arrives and any fold lines fall out.]
Three taps: did it fit, was the length right, would you buy it again. Your answer helps the next woman choose - and if something is wrong, that email has a direct line to a person.
[30 days, unworn, tags on.] Start from your order email or the returns page - [a label by email / instructions by email], refund to the original card within [X] days of arrival back.
Order Friday sundown to Saturday night and everything above simply waits - checkout rests for Shabbos and your order begins when it reopens. Nothing is lost, nothing is late. Shabbat shalom.